Cambrian Homecare, Inc.

Bilingual Sales Intake Coordinator - Regional Center Experience!

Location US-CA-Menifee
ID 2024-1448
Category
Home Care
Position Type
Full-Time

Overview

We are looking for a compassionate, capable, and caring individual as a Full-Time Bilingual Sales Intake Coordinator to work out of our corporate office in Long Beach. The Intake Coordinator will be responsible for the coordination of home care services to prospective clients and referrals.

 

You will evaluate clients referred to our organization, identifying insurance coverage, and coordinating referrals for home services.

 

This is not a remote opportunity

 

 

Responsibilities

  • Handling all incoming referral calls and completing needs assessments
  • Communicates with and documents all communications and authorizations with staffing coordinators and other necessary departments
  • Collaborates with referral sources and clients to ensure the best possible care
  • Maintains liaison relationship with community organizations referring to Cambrian Homecare
  • Responsible of conversion of prospective clients and referral sources
  • Responsible for transcribing detailed and accurate information in the computer system correctly to include but not limited to demographics, insurance information and prospective client information
  • Communicates with client and family regarding arrangements for initiation of care/services
  • Works closely with Staffing Coordinating department to ensure adequate care
  • Bilingual spanish a plus!
  • Perform other duties assigned by supervisor

Qualifications

Qualifications

  • Must possess excellent oral and written communication skills
  • Must be friendly, professional, and cooperative with good aptitude for customer service and problem solving skills
  • Ability to learn new software applications
  • Ability to develop strong interoffice working relationships & possess community outreach skills
  • Ability to work with minimal supervision and utilize clear, concise, and positive communication
  • Must be fluent Spanish/English: oral and written
  • Ability to differentiate between emergency & routine referrals
  • Bilingual Spanish preferred

Job Requirements

  • Must be 18 years of age or older
  • U.S. work authorization
  • High school diploma or equivalent
  • Ability to pass a background check and reference check

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted Min Pay Rate

USD $19.00/Hr.

Posted Max Pay Rate

USD $21.00/Hr.

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